Cloud Support

zuu Tech Support provides Remote Computer Support regardless of location.  Whether it’s your printer, email, attachments, VPN, software installation or a slow computer, support is only one click away.

With zuu Tech Support, you easily connect to our technicians directly from your computer desktop.  Available for Windows and Apple devices.

We have some amazing software that allows you to share your computer screen with our support team and receive zuu Tech Support. This connection, done via the internet, is encrypted, private and secure.

1. To begin chatting with a technician, you simply click the support icon .
2. You can then choose to share your computer desktop with the technician so that they can help you.

Computer Support Options

* Support Tokens are only available to  Managed Computer Security (MCS) clients. MCS is part of Cyber Essentials as recommended by the National Cyber Security Centre.

Taking care of the IT needs of one person on the road, four people in an office and/or another thirty people who are working from home (WFH) or remotely takes time and ongoing management. People need to be added and removed from groups, files shared, email accounts created, devices (computers, mobiles and tablets) secured, software installed, users supported, devices synced…..and the reverse when staff leave. This requires multiple skill sets and active management, whether it’s one computer or a hundred.

zuu’s Cloud Essentials includes Cloud Support to help you manage all your support needs. It also makes GDPR compliance much easier.